Since we released 4K Video Downloader+, we've received a lot of questions about the app and how it differs from the 4K Video Downloader you're currently using. Part II - a detailed comparison between the two apps - has also been released.
This time, we have selected the most common questions our support team has received to learn more about the release.
This time, we have selected the most common questions our support team has received FAQ The support team details this release.
General questions about both apps
What is the difference between 4K Video Downloader and 4K Video Downloader+?
4K Video Downloader was released in 2013 .Since then, changes and modifications have been continuously added. At some point, due to an outdated technology stack, it became impossible to add new features that you wanted us to add. For example, many of our users keep asking us how to download quality better than the default Higher Bilibili video 480p, because 4K Video Downloader does not allow it. This is not possible in 4K Video Downloader; however, since the code refactoring has been done, it is now possible to download 720p and 1080p Bilibili Video.
More importantly, the new application runs faster than 4K Video Downloader.
Simply put, it adds features that 4K Video Downloader does not have , we need to "rewrite" the entire code. This is why 4K Video Downloader and 4K Video Downloader+ are two different applications and have different features.
4K Video Downloader+ has a list of features that 4K Video Downloader lacks , since their implementation in the old application is not technically possible. We have listed in this article all the new features released exclusively for 4K Video Downloader+.
Furthermore, you can currently download All features used in Video Downloader will remain the same and the app will be supported so you can enjoy all the features you paid for, nothing has changed.
A more detailed comparison will be released soon .
Why can't I see the download history of 4K videos and subscription to Downloader+?
4K Video Downloader and 4K Video Downloader+ are two different applications and they are not in sync.
So , all your subscription and download history remains only in 4K Video Downloader.
The output folder still contains all downloaded files, so you can export your subscription list from 4K Video Downloader and import it into 4K Video Downloader+ .
To export your subscriptions from 4K Video Downloader and transfer them to 4K Video Downloader+, please follow these steps:
Open 4K Video Downloader.
Find File-> Export Subscriptions.
You will get a CSV file containing your subscriptions and settings.
Open 4K Video Downloader + and go to File->Import Downloads.
The "Import Download" window will open.
Press "Next" to browse to the Upload File field to get the CSV file you downloaded earlier.
Set the output folder and press Import.
Can I use 4K Video Downloader+ on Windows 7?
Unfortunately, 4K Video Downloader+ is no longer compatible with Windows 7. This action The system is old and needs to be updated, since all the websites we use (such as YouTube, Facebook or Vimeo) and their libraries are constantly updated. If the libraries are not available, we cannot guarantee the stability of the work on all machines.
YouTube stores videos in multiple formats and resolutions, 4K Video Downloader and 4K YouTube to MP3 parsing and downloading. YouTube changed the way content is stored. Due to this, there were some issues with downloading which we have fixed in the latest update These issues.
However, you can use the previous generation.
What happens to the old 4K Video Downloader?
4K Video Downloader is still there; you can use it as before and All its features. However, new features will only be introduced in 4K Video Downloader+ due to technical limitations that we told you about the above.
We will not stop supporting and updating it tomorrow or after a month, don't worry , so if you have recently purchased a license, you can continue to use 4K Video Downloader safely.
Questions about licenses and upgrades
4K Video Downloader+ license keys are not available in 4K Video Downloader Works. What should I do?
The license key you purchased for 4K Video Downloader does not work in the new application. You can use 4K Video Downloader+ for free, continue using the old 4K Video Downloader, or at a huge discount Upgrade your current 4K Video Downloader license. If you are satisfied with 4K Video Downloader, you do not need to upgrade to 4K Video Downloader+.
Is my 4K Video Downloader license still valid?
Yes Activation of 4K Video Downloader+ will not affect your license. You can continue to use your activated copy of 4K Video Downloader.
However, if you upgrade your 4K Video Downloader license to 4K Video Downloader+, you will The previous generation license can no longer be activated. The upgraded license can only be used with 4K Video Downloader+.
Do I have to upgrade to 4K Video Downloader+?
No, you can continue to use 4K Video Downloader. But if you want to use more features now and other features we will implement in the future, we recommend that you use the new app (it has a free version that does not cost you a penny) or upgrade to 4K Video Downloader+ to use the new Extended functionality of the application.
You do not need to upgrade your license key or purchase anything. If you are satisfied with 4K Video Downloader, you can continue to use it. The application will continue to work as we continue Update it and maintain stable app performance. Your license key is still valid and app updates are still free for you.
I can use both apps and have one license key ?
Yes, but once you upgrade the license key, it will stop working in 4K Video Downloader.
Why should I do this if I purchased a lifetime license key before? Do I need to pay for an upgrade?
4K Video Downloader+ is a separate application, so if you want to use it, you will need to pay for that application's license key.
However, please don't Forget, 4K Video Downloader+ also has a free plan! Alternatively, you can keep using 4K Video Downloader as it's not going away and is still supported.
Can I upgrade my license key if I don't Like the app, then downgrade it?
No, you can't downgrade. If you're not sure whether to buy the new app, you can use it for free for as long as you like.