In this article we have collected all the frequently asked questions you may have about licenses, fees and activation. Read this article and maybe you will find the solution to your problem. But before starting, let us know these first FACTS:
All 4K download licenses are one-time purchases, not subscriptions, so you only pay once.
Premium features activated using a license key on your computer are available once on Remain activated on a computer.
4K download license keys have no expiration date; they are valid on up to three computers. After activating a license three times, you will have to obtain a new license key to Activate it on another computer.
Now let's answer your question directly.
Can I delete or transfer the activation?
Technically speaking, deleting or transferring the activation is Impossible. Each activation is passed through an ID attached to the hard drive. Even if you delete the 4K Download application from your computer, the activation will not be deleted from the database.
If you want to do this on more than three computers Activation, you can purchase additional license keys.
What happens if the activation limit is reached?
When you activate a license on more than three computers, the license key will be blocked, And you cannot activate it on other devices.
If you change your computer due to technical problems or your computer is stolen, this also counts as a separate activation. In this case, you can contact our support team and they will investigate your situation. The email for the support team is [email protected].
If I reinstall the OS, will I lose activation?
OS and application reinstallation Not considered a separate activation. However, if you change some part of the computer (for example, the hard drive), it is counted as a new device activation.
After reinstalling the operating system, sometimes the license key reaches the activation limit ; Activation on a newly installed operating system will be treated as activation on a new device. If this is the case, please feel free to contact the support team and we will check the database and fix the license key.
I Purchase Got a personal license but can't download anything because I'm asked to upgrade to pro. What am I doing wrong?
You are not obligated to upgrade to pro unless you want to upgrade yourself. Normally when you paste the license key, not the video link. Please make sure you copy the link from your browser correctly before pressing the "Paste Link" button.
I purchased a license key for 4K Video Downloader. Can I Use it to activate other 4K applications?
No, the license key of 4K Video Downloader is only valid for that specific application. 4K YouTube to MP3, 4K Stogram, 4K Tokkit and 4K Video Downloader for Android are different programs, A different program license key is required. Also note that if you purchase a license key for the Android version of 4K Video Downloader, you can only activate it on your mobile device. If you purchase a license key for the desktop version of 4K Video Downloader , the license key is only valid for desktop computers.
I have a problem with the activation of my license key. What should I do?
1) If you paid for the license a while ago, but the password The key number and activation instructions have not arrived yet, please do the following:
First, check your spam box for mail; there may be a letter with the license.
Check your bill email inbox (your inbox using or connected to your PayPal account to make purchases).
When you are sure there is nothing in the email related to your key, please contact support , provide your purchase email and order number.
2) If you have lost your email containing your license key number:
Please contact the support team and provide the email you used for purchase , they will resend the key.
3) Activation limit reached issue occurs:
a) If the issue occurs after changing the operating system or any other major reinstallation, please contact support who provided the purchase email team and they will fix the license key.
b) If the problem occurs after activating the key on the fourth, fifth or sixth computer, you will need to purchase a new license key.
4) Wrong Key from Another App:
If this issue occurs, make sure you paste the key into the license number field of the 4K download app you purchased the key for.
5) Null response issues or invalid keys followed by unintelligible symbols:
Try inserting the key manually.
If that doesn't help, close your antivirus and try again Try.
If this doesn't work either, connect to another WiFi point or use any VPN utility of your preference and paste the activation key again.
I can't find me license key. What should I do?
Lost license key 4K download application can be obtained through the following methods:
1. Open the 4K download key retrieval page.
2. Enter the email address you used to purchase the key.
3. Click on the arrow symbol to submit the information.
Your license key number will be automatically sent to this email address. If it's not in your inbox, be sure to check your spam
If you don't have access to your purchase email address, please contact our support team at [email protected]
Can you give me a discount?
We often launch special offers and sales on the products we publish on our store page. In order not to miss any of them, you can subscribe to our newsletter or follow our Social Media Channels. In addition to this, we have the following types of discounts:
Educational discounts for non-profit and educational organizations.
Volume discounts offer up to 50% off.
Competitor Discount offers a 10% discount to the former customers of our competitors.
You can request one of these discounts on our store page.
How to retrieve the lost 4K download license key
The lost license key 4K download application can be obtained through the following methods:
1. Open the 4K download key Key retrieval page.
2. Enter the email address you used when purchasing the key.
3. Click the arrow symbol to submit the information.
Your license The key number will be automatically sent to the specified email address at a later time. If it is not in your inbox, be sure to check your spam folder.
If you do not have access to the purchase email address , please feel free to contact our support team at [email protected].